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Getting Help
How to get Support for all MartNet Services

How to get Support for all MartNet Services:


MartNet Communications strives to make your Internet Experience as pleasant and easy to use as possible! To help attain this goal, we offer Technical Support for all MartNet Products and Services via Telephone, E-mail, and the World Wide Web. We want to know how we're doing! Please feel free to drop us a line at support@martnet.com with any comments, criticism, or suggestions you have so that we may serve you better!


MartNet Telephone Technical Support

For telephone technical support, please call MartNet Customer Care at (215) 551-3552

Phone Support Hours are as follows:

Monday through Friday: 9 AM to 5 PM
Note that telephone support is for issues not covered on this Web Site, so for the fastest service, use the SEARCH function and check this site for the answers to most questions and problems.


E-Mail Technical Support (support@martnet.com)

Advanced Technical Support for questions not covered in our Support Web Site is available via E-mail. Send your questions to support@martnet.com. Our Systems Administrators answer Support E-mail as quickly as possible, but some more advanced questions can take time to answer. Thanks for being patient! Questions sent to support@martnet.com and their answers are eventually added to our Support Web Site Knowledge Base.


The MartNet Support Web Site - You are Here!

MartNet's primary Technical Support Resource is our Support Web Site, which you are looking at right now! There is a lot you can do with your MartNet account, and the Support Site is your User Manual to all the features available to you as a MartNet Customer! We are constantly adding new features to our services, so be sure to check back here often to see what's available!



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